Contact
Email hello.parrotalk@gmail.com. To help us answer quickly, include your device model, your iOS version (Settings → General → About), the ParroTalk version (Profile → About) and what you expected to happen.
Apple Intelligence
Parro's conversations run on Apple's on-device model, so Apple Intelligence has to be ready on your device. The app's start screen names the step that is missing. Check, in this order:
- A supported device: an iPhone, iPad, Mac or Apple Vision Pro that supports Apple Intelligence.
- Apple Intelligence turned on: Settings → Apple Intelligence & Siri.
- A supported language and region: the device language and the Siri language must be ones Apple offers Apple Intelligence for.
- The model download finished: Settings → Apple Intelligence & Siri shows the download progress. Wi-Fi and a charged battery help.
While Apple Intelligence is unavailable you can still practice with Repeat after Parro, the word of the day and the quiz.
Microphone & speech recognition
- Permissions: Settings → Privacy & Security → Microphone and Speech Recognition must both allow ParroTalk.
- On-device only: your voice is transcribed on your device and never sent to a server.
- Missing English model: if the app says the on-device English model is not installed, open Settings → General → Keyboard → Dictation, turn Dictation on and add English so iOS downloads the model.
Subscriptions & restore
- Restore a purchase: Profile → Restore Purchases, signed in with the Apple Account you bought Premium with.
- Manage or cancel: Settings → [Your Name] → Subscriptions on your device. Cancellation takes effect at the end of the current billing period.
- Refunds: handled by Apple at reportaproblem.apple.com.
iCloud sync
Sync is optional and uses your own iCloud account. Turn it on or off under Profile → Preferences. Session history and streaks sync between your devices. Practice recordings stay on the device they were made on.